Contact Us

CONTACT SDAWFG

We’re Here
to Help.

We’re here to make your SDAWFG shopping experience simple, clear, and convenient.

Whether you need help choosing the right cleaning tool for a hard-to-reach space, have a question about a product, or need assistance with an existing order, our customer support team is here to help.

✦ Small Tools. Helpful Support.
COMPANY & CUSTOMER SUPPORT

Business Information

SDAWFG is owned and operated by Shenzhen Yishiqi Trading Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through sdawfg.com.

Brand Name
SDAWFG
Website
sdawfg.com
Company Name
Shenzhen Yishiqi Trading Co., Ltd
Customer Support Email
service@sdawfg.com
Registered Address
Room 402, No. 20, Xinmei 10th Alley, Xinweizi, Gangtou Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China
Customer Service Hours
Monday–Saturday, 9:00 AM–6:00 PM EST
Response Time
We aim to respond within 1–2 business days.
HOW WE CAN HELP

Questions about cleaning tools,
orders, or delivery?

Please contact our customer support team for assistance with:

Product information, dimensions, materials, and use
Choosing a cleaning tool for a particular space
Order confirmations and order status
Shipping, delivery, and tracking
Damaged, defective, missing, or incorrect items
Returns and refunds
Payment-related questions
Privacy requests and other customer-service concerns
CUSTOMER SUPPORT

Clear answers.
Helpful support.

Our customer support team can assist with product enquiries, orders, shipping, payments, returns, refunds, tracking, and other store-related concerns.

Requests involving shipping carriers, payment providers, order investigations, or privacy matters may require additional processing time.

✦

Product Questions

Need help understanding a cleaning tool, its intended use, dimensions, or other product details? Send us your question.

⌂

Order Support

We can help with order status, shipping, tracking, returns, refunds, and other order-related concerns.

EXISTING ORDERS

Help us find your
order faster.

When contacting us about an existing purchase, please provide the following information so our team can locate your order and assist you efficiently.

01
Your order number
02
The email address used at checkout
03
A brief description of your enquiry
DAMAGED OR INCORRECT ITEMS

Something isn’t right?
Let us know.

If your order arrives damaged, defective, incomplete, or incorrect, please contact us as soon as possible.

To help our team review your request, please include clear photographs or videos showing:

The product and the issue
The original packaging
The shipping label
Any relevant damage or missing components
RETURNS

Contact us before
sending anything back.

Please contact our customer support team before returning any item.

Our team will review your request and, when applicable, provide the correct return instructions and designated return address.

Items returned without prior authorization may not be accepted or processed.

SDAWFG CUSTOMER CARE

We appreciate your trust and look forward to helping make everyday cleaning a little easier.

Small Tools. Helpful Support.