This Privacy Policy explains how SDAWFG collects, uses, shares, and protects your personal information when you visit our website, place an order, communicate with us, or otherwise interact with our store.
By using our website or purchasing from SDAWFG, you acknowledge the practices described in this Privacy Policy.
Orders, Delivery, Returns, and Refunds
To place an order, you must provide accurate contact, shipping, billing, and payment information.
Orders are delivered to the shipping address provided during checkout. After your order has been dispatched, we may send you a shipping confirmation email containing available tracking information.
To request a return, please contact our customer support team within the return period stated in our Return & Refund Policy and before sending any item back.
If your return is approved, we will provide the appropriate return instructions and designated return address.
Approved refunds are generally issued to the original payment method after the applicable return or refund request has been reviewed and processed.
Please review our Shipping Policy and Return & Refund Policy for additional information.
Information We Collect
Depending on how you interact with SDAWFG, we may collect information including:
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Your name.
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Email address.
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Phone number.
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Billing address.
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Shipping address.
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Order and transaction details.
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Products purchased or viewed.
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Customer-service communications.
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Account information, where applicable.
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Device and browser information.
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IP address.
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Website usage and interaction data.
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Information collected through cookies and similar technologies.
Payment information is processed by Shopify and authorized payment providers. We generally do not directly store full payment card information.
How We Collect Information
We may collect personal information:
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Directly from you when you place an order or contact us.
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Automatically when you visit or use our website.
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From Shopify and payment providers.
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From shipping and fulfillment partners.
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From analytics, advertising, and marketing service providers.
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From other service providers that support the operation of our store.
How We Use Your Information
We may use your personal information to:
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Process and fulfill orders.
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Accept and verify payments.
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Arrange shipping and delivery.
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Provide order and tracking updates.
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Process returns and refunds.
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Respond to customer-service enquiries.
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Provide information about SDAWFG products.
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Maintain and improve our website.
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Understand how customers use our store.
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Detect, investigate, and prevent fraud or misuse.
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Maintain website and transaction security.
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Send marketing communications where permitted.
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Personalize website content or advertising where permitted.
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Comply with legal, regulatory, tax, and accounting requirements.
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Protect the rights, property, and safety of SDAWFG, our customers, and others.
Sharing Personal Information
We may share personal information with third parties when reasonably necessary to operate our business and provide our services.
These third parties may include:
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Shopify.
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Payment processors and financial service providers.
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Shipping carriers.
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Fulfillment and logistics partners.
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Customer-service providers.
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Website hosting and technology providers.
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Analytics providers.
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Marketing and advertising providers.
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Fraud-prevention and security providers.
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Professional advisers where appropriate.
We may also disclose information when required by applicable law, legal process, regulation, or government request.
We may disclose information when reasonably necessary to protect our rights, customers, business, or services.
Shopify
Our store is hosted on Shopify.
Shopify provides the ecommerce platform that allows us to offer products and services to customers.
Your personal information may therefore be processed by Shopify in connection with checkout, payments, website operations, fraud prevention, and other ecommerce functions.
Shopify's handling of personal information is also subject to its own privacy practices.
Cookies and Similar Technologies
We may use cookies, pixels, local storage, and similar technologies to:
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Operate essential website features.
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Maintain your shopping cart.
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Remember your preferences.
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Understand how visitors use our website.
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Measure website performance.
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Improve our services.
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Support marketing and advertising where permitted.
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Help detect fraud or suspicious activity.
You may be able to manage or disable certain cookies through your browser settings or available website privacy controls.
Disabling certain cookies may affect the functionality of the website.
Analytics and Advertising
We may use analytics tools to better understand how visitors interact with our website.
Where permitted by law, we may also work with advertising and marketing providers to measure campaigns or display advertising that may be more relevant to your interests.
Depending on where you live, certain uses of personal information for targeted advertising may be subject to additional privacy rights.
Marketing Communications
Where permitted, we may use your contact information to send:
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Product updates.
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Promotional offers.
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New product announcements.
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Store news.
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Other marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.
Unsubscribing from marketing communications will not prevent us from sending transactional communications relating to your orders or customer-service requests.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
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Order processing.
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Customer-service requirements.
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Returns and refunds.
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Fraud prevention.
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Tax and accounting obligations.
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Legal and regulatory requirements.
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Dispute resolution.
We may retain certain information for longer when required or permitted by law.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, internet transmission, database, or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable precautions to protect their devices, passwords, accounts, and internet connections.
Your Privacy Rights
Depending on your country, state, or region, you may have certain rights regarding your personal information.
These rights may include the ability to request:
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Access to your personal information.
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Correction of inaccurate information.
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Deletion of certain personal information.
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A copy of certain personal information.
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Restriction of certain processing activities.
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Withdrawal of consent where processing is based on consent.
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Objection to certain uses of personal information.
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Opt-out of certain targeted advertising activities where applicable.
Privacy rights vary by jurisdiction and may be subject to legal exceptions.
We may need to verify your identity before processing certain privacy requests.
United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Depending on your state, these may include rights relating to:
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Access.
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Correction.
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Deletion.
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Portability.
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Targeted advertising.
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Certain forms of sharing or sale of personal information.
Where required, we will process eligible requests in accordance with applicable law.
International Processing
SDAWFG may work with service providers located in countries other than your country of residence.
As a result, personal information may be processed, stored, or transferred internationally.
Where required by applicable law, appropriate measures will be used to protect personal information during international transfers.
Children’s Privacy
Our website is intended for general adult shoppers and is not directed specifically toward children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us improperly, please contact us.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any third-party services you choose to use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
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Our business operations.
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Website functionality.
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Service providers.
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Legal requirements.
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Regulatory requirements.
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Privacy practices.
The updated version will be posted on this page.
Continued use of our website after an updated Privacy Policy becomes effective may be subject to the revised policy.
Business Information
SDAWFG is an online retail store offering practical cleaning tools and household cleaning accessories.
The business operating SDAWFG is responsible for product sales, order processing, customer support, shipping assistance, returns, refunds, and other transactions conducted through sdawfg.com.
Brand Name: SDAWFG
Website: sdawfg.com
Company Name: Shenzhen Yishiqi Trading Co., Ltd
Registered Address: Room 402, No. 20, Xinmei 10th Alley, Xinweizi, Gangtou Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China
Email: service@sdawfg.com
Customer Service: +852 2802 6033
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.
Contact Us
For privacy requests, questions about your personal information, purchases, shipping, returns, refunds, damaged products, or other customer-service matters, please contact us.
Email: service@sdawfg.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.