Payment & Security

Payment Policy

SDAWFG is committed to providing a simple and secure checkout experience for customers purchasing our cleaning tools and household products.

Available payment methods are displayed during checkout. Payment options may vary depending on your location, currency, device, and payment provider.

Payment Authorization

All orders are subject to payment authorization, verification, and fraud-prevention checks.

Your bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold on your account.

SDAWFG does not control the approval decisions, verification procedures, or processing times of banks and payment providers.

If your payment is declined, please contact your bank or payment provider for additional information or try another payment method available at checkout.

Secure Checkout

Our checkout process is handled through Shopify and authorized payment providers using security measures designed to help protect your transaction information.

For additional security, we recommend placing orders using:

A trusted device.
An up-to-date web browser.
A secure internet connection.

Please do not send credit card numbers, payment passwords, or other sensitive payment information to us by email or customer-service messages.

Prices and Charges

Product prices, shipping charges, applicable taxes, discounts, and the final order total will be displayed before you submit payment.

Please review your order carefully before completing checkout.

Depending on your location and payment method, your bank or payment provider may charge:

Currency conversion fees.
Foreign transaction fees.
International processing fees.
Other bank or payment-provider charges.

These charges are determined by your financial institution or payment provider and are not controlled by SDAWFG.

Currency

Prices are displayed in the currency available on our website or during checkout.

If your payment account uses a different currency, your bank or payment provider may convert the transaction amount using its own exchange rate.

Any exchange-rate differences or currency conversion fees are determined by the payment provider.

Discount Codes

Discount codes must be entered in the appropriate field before checkout is completed.

Unless otherwise stated:

Only valid and active discount codes may be used.
Discount codes cannot be exchanged for cash.
Discount codes cannot be transferred or applied to completed orders.
Multiple discount codes may not be combined unless specifically permitted at checkout.
Discounts may be subject to product, order-value, or promotional restrictions.

Please review the terms of each promotion before completing your purchase.

Payment Errors

If you experience an error while completing payment, please confirm that:

Your billing information is correct.
Your card or payment method has not expired.
Sufficient funds or credit are available.
Your bank has not blocked the transaction.
Any required verification has been completed.

If payment appears to have been charged but you did not receive an order confirmation, please contact our customer support team before placing another order so we can help check the transaction.

Order Confirmation

After your payment has been successfully processed, an order confirmation will normally be sent to the email address provided during checkout.

Please review the confirmation carefully and contact us as soon as possible if you notice incorrect order or shipping information.

Refunds

Approved refunds will normally be returned to the original payment method used for the purchase.

After we process a refund, your bank or payment provider may require additional time before the funds appear in your account.

Please refer to our Return & Refund Policy for more information regarding refund eligibility and processing.

Business Information

Brand Name: SDAWFG

Website: sdawfg.com

Company Name:Shenzhen Yishiqi Trading Co., Ltd

Registered Address: Room 402, No. 20, Xinmei 10th Alley, Xinweizi, Gangtou Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China

Email: service@sdawfg.com

Customer Service: +852 2802 6033

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1–2 business days.